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Veterans' Agency

Commonwealth War Graves Commission
Service Preserved Pensions
Veterans Graves Military Graves and Memorials

Veterans' Initiative
The Veterans' Initiative gives clear recognition to the special status of those who have served in the Armed Forces and the unique contribution they have made to the country. It works towards better co-ordination and communications - not only with the veterans' community, but also across Government and with charities and the voluntary sector - to improve the level of services and support available for veterans and their families.

On 2 April 2002 the War Pensions Agency was renamed the Veterans Agency. The Veterans Agency is the single point of contact within the Ministry of Defence for providing information and advice on issues of concern to veterans and their families via the Veterans Agency free Helpline service - 0800 169 22 77.

The Veterans Agency assists all former members of the Armed Forces - irrespective of whether they served in war or during peacetime, or were volunteers, reservists or National Servicemen - and their dependants.

Callers to the Agency's free helpline can receive advice on a wide range of subjects such as service records, medals, military graves and welfare issues. The Agency has close links with ex-Service organisations, voluntary groups or statutory bodies eg Social Services departments. The free helpline is open Monday-Thursday 8:15am-5:15pm and Friday 8:15-4:30pm.

A wide range of information of interest to Veterans is available on the Agency's website including useful links to other organisations and Government departments.

Members of the Armed Forces who become ill or disabled as a result of an injury suffered in service may be eligible for a War Pension from the Veterans Agency. Veterans who fall into this category should contact the Veterans Agency free helpline on the number as outlined above.

A War Widow(er) may be eligible for a War Widow(er)s' Pension where death has been caused or hastened by service in the United Kingdom Armed Forces or a war. War Widow(er)s who fall into this category should contact the Veterans Agency free helpline on the number as outlined above.

Address:
Veterans Agency
Norcross
Blackpool
Lancashire
FY5 3WP

Tel: 0800 169 22 77 (Helpline)
Tel: +44 1253 866043 (Overseas)
Tel: 0800 169 3458 (Textphone)

E-mail: help@veteransagency.gsi.gov.uk

Website: http://www.veteransagency.mod.uk/

Additional Information: Veterans' Information

If you have any questions or comments, please contact the webmaster. E-mail: webmaster@rafcom.co.uk

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